PO Box Rental (Corporate)
PO Box Corporate Service Packages
The applied service fees must be paid, through the payment channels provided by Emirates Post Group. Emirates Post reserves the right to immediately cease the service in the in the event of non-payment of subscription renewal fees within the grace period determined by the Emirates Post Group, in accordance with applicable laws and regulations.
PO Box Location
Emirates Post reserves the right to change the location and PO Box numbers at its sole discretion and at any time it sees fit with a 30-day prior notice to the customer.
Mail Items Pile-Up
The renter must collect the mail items form the PO Box regularly. If the PO Box fills up and mail piles up, Emirates Post will notify the renter to collect the piled up items, with a grace period of 15 days from the date of notice for collection. If the renter does not empty the box, the mail items will be returned to sender. In the event that the PO Box is full 3 consecutive times from the first notice, the renter must upgrade the package. If the package is not upgraded, the new items will be returned to the sender or transferred to the Returns Committee.
Misuse of the PO Box
The PO Box may not be used for illegitimate or fraudulent purposes. The PO Box must not be left open. Emirates Post bears no responsibility whatsoever for any direct or indirect losses or damages that may arise from such actions or from the negligence of the renter, whether intentional or unintentional.
Emirates Post shall be responsible for the maintenance and replacement of the box. Emirates Post shall not be liable in case of misuse, as the renter shall bear full legal responsibility and the consequences due to the cost of replacement and maintenance of the full box.
The customer does not have the right to damage or deform the mailbox, neither by writing on it nor placing stickers. The customer must not cause any damage to the the PO Box or the site where the PO Box is physically located. Emirates Post has the right to charge the renter with the PO Box repair cost.
Individuals are not permitted to use the Individual PO Box as a Corporate PO Box. The renter must upgrade to a Corporate service in order to do so.
If the terms and conditions are not complied with, Emirates Post has the right to close the PO Box and dispose of the undelivered letters in accordance with the applicable laws and regulations, as the renter bears full legal responsibility and the consequences thereof.
Letters received that are unrelated to the renter must be deposited in the unknown letters box.
The customer is not allowed to make copies of the PO Box keys. In the event the keys are lost, an application for a new lock must be submitted at any postal center and the fees paid. Emirates Post Groups is not responsible for lost keys and the consequences thereof.
Cancellation / withdrawal / rejection of the PO Box service request
Emirates Post has the right to cancel / withdraw / reject any PO Box subscription request at any time.
Upgrading and downgrading the PO Box service package
The renter is allowed to upgrade the PO Box package any time during the year after paying the difference. Downgrading the package is allowed during the rental period, but the renter will not be reimbursed the difference.
Pickup and Delivery Service (EziMail)
Additional Commercial Licenses
PO Box corporate service fees will be charged for each additional commercial license.
Virtual PO Box for Corporations
Postal Authorization Service
A service through which an agent is authorized to collect the mail from the post office, which may otherwise only be collected by the renter of the box, according to the terms and conditions determined by the Emirates Post Group.
In order to keep the PO Box number and continue the service, the renter must commit to renewing the PO Box during the grace period specified by Emirates Post Group at the end of the rental period.
PO Box Service Cancellation
Kindly attach the following documents when submitting the service application
Official communication channels
For further information, suggestions or remarks, please contact us on our official channels:
Call Center 600599999
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