The Consignment Note is non-negotiable and the shipper acknowledges that it has been prepared by the shipper, or Emirates Post on behalf of the shipper. The shipper warrants that he/she is still the owner of the goods transported hereunder, or that he/she is the authorized agent of any other person having any interest in the shipment.
2.1 The shipper/authorized agent warrants the following:
2.2 The shipper understands and agrees that Emirates Post may abandon and/or release any shipment or part thereof consigned to Emirates Post which has been declared unacceptable, which the has been undervalued, or mis-described whether intentionally or not without incurring any liability whatsoever, and will save, defend, and hold Emirates Post harmless from all claims or damages there from.
2.3 The shipper shall be solely liable for all costs and expenses, which shall include but not be limited to Octroi, Customs Duties or any other taxes, levies, or impost relating to the shipment and for any costs or expenses incurred in returning the shipment to the shipper, including warehousing, storing, or disposing of them in any way whatsoever.
2.4 The shipper understands and agrees that Emirates Post is not a common carrier and that Emirates Post reserves the right at it’s sole discretion to refuse or abandon the carriage or transportation of any particular goods for any person, firm, entity, company, or corporation, and the carriage or transportation of any class of goods whatsoever.
Emirates Post has the right to inspect any shipment but is under no obligation to do so. If it does so it shall be entitled to open the shipment and examine any package therein. In that event Emirates Post will exercise reasonable care but it shall not be liable for any damage to the shipment or any delay of the shipment arising as a result of such examination.
Emirates Post shall have a lien on all goods transportation for all freight charges, Customs Duties, advanced or other charges of any type arising out of transportation hereunder and may refuse to surrender possession of the shipment until all such charges owed are paid.
Direct loss means, the destruction or permanent disappearance of the shipment or physical damage to the shipment or any part thereof while in the custody of Emirates Post or its agents. Shipment shall include all documents or merchandise consigned to Emirates Post under the Consignment Note.
The liability of Emirates Post for direct loss is limited to the maximum of:
6.1 The actual value of a document contained in a shipment which term includes any item declared to be of no commercial value, shall be either its actual cost of production, replacement, reconstruction, repair or reconstitution at the date of shipment shown on the Consignment Note whichever is less.
6.2 The actual value of merchandise in a shipment which terms includes any item declared to be of no commercial value, shall be either the actual cost of production, replacement, reconstruction, resale, or reconstitution at the date of shipment shown on the Consignment Note, or its resale of fair market value at that date whichever is less, provided that the actual value shall not exceed the original cost of the article paid by the shipper plus 10 percent.
Emirates Post shall not be liable for consequential loss which means any loss or damage other than direct loss suffered or alleged to have been suffered by the shipper or by any other person in consequence of the carriage of the shipment by Emirates Post, its employees, or agents; or in consequences of any breach by Emirates Post or its employees or agents of the agreement to carry the shipment.
Emirates Post shall not be liable for delay which means any delay in the pick-up, transportation, or delivery of any shipment or any mis-delivery or non-delivery of any shipment caused by the following:
9.1 Any claims by the shipper must be notified in writing to Emirates Post within 30 days of the date of delivery provided for in the agreement. Emirates Post reserves the right to decline to accept any claims not notified.
9.2 In any event Emirates Post will be under no liability to accept any claim unless and until the shipper has paid to Emirates Post all changes due under the agreement. The shipper may not set off the amount of his claim against those charges.
Negotiable Instruments (bearer form)
Works of Art
Articles classified by IATA as Dangerous Goods, including hazardous or combustible materials prohibited by any federal, state, or local government of any country or territory from, to, or through which the shipment may be carried. Any other items from time notified by Emirates Post to be a prohibited item in accordance with this section 10.
In contracts to which the Warsaw Convention applies, the liability of Emirates Post to the shipper maybe further limited. The contract incorporates such of the provisions of the Convention as may be applicable to it.
12.1 If the shipper wishes to insure the shipment then he must notify Emirates Post in writing before delivering the shipmentto Emirates Post stating the nature and value of goods and the extent of the coverage required. There is no insurance in force and the shipment remains at the shippers risk unless and until the shipper has received the Insurance Reference Number.
12.2 Upon receipt of the Insurance Reference Number, within 14 days of being invoiced the shipper shall become liable to pay the full amount of such premium to Emirates Post.
12.3 Any Insurance coverage arranged by Emirates Post under the agreement shall be limited to AED 100.00
12.4 Any insurance cover issued under the agreement, shall be subject to such terms and conditions, as the insurer shall stipulate.
The shipper and Emirates Post hereby irrevocably agree that the country of origin laws shall apply to every particular and exclusively submit to the sole jurisdiction with the country of origin.
Original valid ID (Emirate ID/ Passport /Driving License) Copy of detailed items invoices as required
Sealed and closed consignment items are not accepted at our Happiness Centers and must be opened for our Customer Happiness Officers’ (CHO) checking and inspection to ensure compliance to the acceptance conditions.
Upon checking and inspection by our (CHO), item is to be packed by the customer according to the item’s (actual or volumetric) weight, type and content for its safety.
Only one (sender) address and one (recipient) address is accepted to be mentioned on the item.
Express, Economy or Standard- weight is accepted as per the service and destination
(Express Service & Parcel Services) - Economy or Standard:
If required by the sender, service application (CN07) is to be filled by sender.
Mail items must not contain any of the prohibited items listed in these terms and conditions or announced through any of our service channels.
Emirates Post is not responsible for any delay or detention by Customs authorities at destination. Customer is fully responsible for any non-compliance and/or discrepancies between the item content and the Customs declaration.
Applicable in case of:
NOT applicable in case of:
Note: Extra fees or levies might be applicable in some destination countries (e.g. Customs duty/VAT) as per countries’ laws & regulations.
These terms and conditions supersede all other terms and conditions, oral or written, and all other communications between the parties suggesting additional or different terms
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