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Emirates post

SCAM ALERT: Beware of fraudulent and fake messages in the name of Emirates Post Group, we do not ask for your debit/credit card details via SMS, WhatsApp, or email. Report the scammers to [customer.care@emiratespost.ae](customer.care@emiratespost.ae) or 600599999

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Check Emirates Post's events (previous and upcoming)

المركز الاعلامي

Media

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Our Entity

نبذة عنا

About

About us

Personal Services

Check the needed information for renting P.O. Box

Know all the details about sending shipments

Know all the information needed for International driving License

الخدمات الشخصية

Personal

Business Services

Mailrooms are the ideal postal administration service for large businesses such as government agencies and banks.

Get international offerings for you shipment 

Pick up and drop off your packages at selected partner locations near you

Sign up and enjoy Benefits of a Business Account

خدمات الأعمال

Business

Digital Services

Register your business across multiple digital mapping platforms and apps

Registered Communications is an easy, low-cost solution, and provides certified legal evidence and proof of receipt for your regular electronic correspondence.

Integrated and tailored services with postal systems and shipping companies.

Check Emirates Posts NFT stamp collection

الحلول الرقمية

Digital

Suppliers

Check our information for courier license

خدمات المجموعة

الموردين

Other Services

You can get your Emirates ID card from any Emirates Post branch.

Our marketing solutions enable you to reach a larger audience in many ways

Emirates Post Drop-Off & Pick-Up Locations

Introducing RAKDED Services at Emirates Post Branches

خدمات أخرى

الخدمات

Services

معلومات الشحن

Shipping Information

الوظائف

Careers

Have your say about the policies and be a part of the decision-making

This section contains blogs. Enjoy reading it and share your feedback

المشاركة الرقمية

Digital Participation

روابط سريعة

Quick Links

البيانات المفتوحة

Open Data

تحديثات الخدمات

التحديثات

Updates

Glossary

Glossary & Terms

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3PV / 3PS

An alternate name or address, especially an e-mail address that forwards incoming e-mail to another address.

Alias

An access token contains the security credentials for a login session and identifies the user, the user's groups, the user's privileges, and, in some cases, a particular application


Access Token

An Airway Bill (AWB) is a document issued by a carrier that consists of all the details about the goods that are shipped.


Airway Bill

(Application Programming Interface) A language and message format used by an application program to communicate with other systems.


The country where the products when acquired by importer to be exported, regardless of their country of origin and their materials or raw materials.


Country of acquisition

The country of manufacture, production, or growth, where a product comes from.

Country of origin

a document which attests that the product listed therein has met certain criteria to be considered as originating in a particular country.

Certificate of Origin

Cash payment when a purchase or shipment is delivered.

COD / Cash on Delivery

A customs document. It is used as a customs declaration provided by the person or corporation that is exporting an item across international borders.

Commercial Invoice

A person or company that sends goods to someone, usually the person who is buying them.

Consignor

The consignee is the entity who is financially responsible (the buyer) for the receipt of a shipment. Generally, but not always, the consignee is the same as the receiver.


Consignee

A batch of goods destined for or delivered to someone.


Consignment

The process of combining two or more shipments together to decrease the shipping rates.

Consolidation

Any substances, natural or man-made, which are intrinsically dangerous or otherwise pose a safety hazard. Examples are materials which are explosive, poisonous, chemically active (including acids and other corrosives), radioactive, or biologically active (including human blood and other medical waste).

Dangerous Goods

A denied party is an individual or an entity that is subject to sanctions imposed by a relevant authority

Denied Parties

The country to which a shipment is being delivered

Destination Country

Dimensional weight, also known as volumetric weight, is a pricing technique for commercial freight transport (including courier and postal services), which uses an estimated weight that is calculated from the length, width and height of a package.

Dimension Range

A specialized equipment that scan and record the dimensions of a package ((length, width, height).


Dimension Scanner

An application that allows users to send customized photo and video post cards with a traditional touch.


Epostcard

An internationally standardized system of names and numbers to classify traded products.

Harmonized System

A 6 to 10 digit code used by Customs authorities, statistical agencies, and other government regulatory bodies, to monitor and control the import and export of commodities

HS-Code

The process of transporting raw material or finished goods from a supplier to a business.

Inbound

JSON (JavaScript Object Notation) is a lightweight data-interchange format. It is easy for humans to read and write. It is easy for machines to parse and generate. It is based on a subset of the JavaScript Programming Language. 

JSON

The process of combining various single products into one unit for sale

Kitting

A label is a piece of paper, fabric, plastic or other type of material attached to a product providing information about the content, address of sender and recipient etc.

Label

The process of attaching a label (such as an SKU) with its barcode to a product.


Labeling

The final cost of products plus all other shipping and logistics expenses required to get the products delivered to its destination.


Landed Cost

Document that lists in detail all the bills of lading issued by a carrier or its agent or master for a specific
voyage. A detailed summary of the total cargo of a vessel. Used principally for Customs purposes.


Manifest

Items associated with a particular order.

Order item

Outbound logistics is the process related to movement of products from the end of the production line to the end-user.


Outbound

Parcel

Parcel lockers are secure kiosks where you can send your shipments to and collect it at your convenience.


Parcel locker

A PickUp DropOff (PUDO) refers to any kind of designated area for customers to pickup or drop off parcels.


PUDO

Electronic communication certifying the opening of the communication with proof of opening.


Registered Communication

Registered email provides a legal proof of the content of the message, the exact time the email is sent to the user’s handset, and the moment it is received.

Registered E-mail

Registered SMS provides a legal proof of the message content, the exact time the SMS is sent to the user’s handset, and the moment it is received.

Registered SMS

Electronic communication certifying the opening of documents sent by email or text messages

Registered Document Delivery

The final person or entity to whom the shipment is addressed.

Recipient

Placing  products (usually damaged) inside a protective packaging.

Repacking

REST is acronym for REpresentational State Transfer, which is is an architectural style for developing web services, making it easier for systems to communicate with each other.


REST

A return is a shipment which is sent back to the original sender.

Return

Digital location management service provided by Emirates Post that give businesses the power to control and update information appearing in search results and help customers navigate to shops and offices.


Smart Places

A load of goods that are being sent from one location to another.

Shipment

The person or company who is usually the supplier or owner of commodities shipped. Also called
Consignor.

Shipper

A tariff is a tax imposed by a government of a country or of a supranational union on imports or exports of goods.

Tariff

Unsuccessful delivery attempt means that the courier tried to deliver a package to the receiver, but the delivery was not successful. 

Unsuccessful delivery attempt

Shipments which cannot be delivered to the receiver.

Undeliverables

Universal Postal Union - specialized agency of the United Nations that aims to organize and improve postal service throughout the world and to ensure international collaboration in this area.


Also known as enhanced service. Services that alter the form, content, or nature of the information, thereby adding value to it. 

VAS - Value Added Service

An online store offering goods to its buyers.

Webshop

Short for extensible markup language. A markup language that structure digital information in a way that allows for the exchange, display, and storage of data independent of proprietary operating systems and hardware devices.

Stands for Zone Improvement Plan. It consists of numbers / letters assigned by the postal service to be used as part of the mailing address: each code designates a delivery area.