Let’s fight fraud.
Beware of scammers. Report them to [email protected] or 600599999.
Together, let’s fight fraud!
Scammers mostly ask for your credit card, debit card or personal details. If you encountered any of these, protect yourself and report them right away.
How to spot it:
Fraud comes in many forms—from emails, SMS and WhatsApp messages with payment links, to fake employees and websites impersonating our brand.
Digital Participation Policy
Keep Information current so people can find you
Do not entertain any email about a shipment that’s ready for delivery with a payment link. We will never contact you via Hotmail, Gmail, Yahoo or any other servers. Our official email addresses end with @emiratespost.ae or @emiratespostshop.ae, like: [email protected]
SMS or WhatsApp
Do not respond to text messages from unknown numbers
Using a private number, fraudsters will inform you about a shipment you need to pay for. Our team will never ask for payment via SMS or WhatsApp with their personal numbers. We only send SMS through our registered accounts, EmiratesPST or AD-POSTUAE.
E-commerce Websites
Be careful in making transactions on online platforms like Dubizzle. Scammers often pretend as mediators between the buyer and the seller via a fraudulent Emirates Post link, asking for personal and bank details. Please note that Emirates Post will never facilitate payments between users across any website.
How to avoid it
The best way to avoid fraudulent attacks is to handle all your transactions and payments exclusively on Emirates Post’s official website and mobile app. Double check the links, install anti-phishing softwares, and always stay vigilant on potential scams. Only you can guarantee your protection.
Your security is our priority
Ensuring we protect our customers’ physical and technical information, we at Emirates Post adopt international security standards including ISO 27001:2013 to minimise information security risks. Rest assured that we are continuously assessing, enhancing, and developing controls to increase our security.
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