U.S. Visa Application: Emirates Post Drop-Off & Pick-Up Locations
Courier services are included in the services that support the visa application process. Emirates Post selected offices may include sending and receiving documents to and from the U.S. Consular Section.
An automated email is sent as soon as the courier assigns a tracking number to any shipment associated with the visa application. Once a tracking number is assigned to a shipment, the status of the documents can be followed using this website, our interactive voice (IVR) solution, or the courier's web site.
After reading the information below, if you still have concerns or issues with the return of your documents, please follow the instructions for Document Delivery Issues on the Contact us page
Steps to Generate Courier-in Authorization Receipt:
Sign into your account on the USA visa portal
- 1
Click on “Continue”
- 2
Select option “Consular Section instructed me to send more documents”
- 3
Select applicants for whom you are intending to send documents / passports. Write reason to send documents / passport and click “Send Request”
- 4
Click on “Continue”
- 5
Select “Send Documents”
- 6
Select Consular section where you are intending to submit documents/passports as mentioned in DS 160 form and click “Submit”
- 7
Scroll down the page and click on “View Courier-in Receipt”.
- 8
Please take a printout of the courier-in authorisation to submit along with passports / documents at Emirates Post selected locations list. Courier-in receipt will also be sent to your registered email address
Documentation Required Upon Visa Document Collection:
Applicants are notified by email when visa documents are ready for collection at an Emirates Post branch location. Applicants must prove their identity using one of the following methods
Any passports not retrieved within 30 days will be returned to the U.S. Consular.
More information regarding document collection can be found on by clicking here
Emirates Post Drop-Off & Pick up Locations
For the list of designated drop off and pick up locations, please click here
U.S. Visa Information Services
Customer service center agents can assist you via telephone, Skype or email.
For service in Arabic:
Open Monday - Friday, 9:00 to 17:00 local time.
For service in English:
Open Monday - Friday, 9:00 to 17:00 local time.
For service in Farsi:
Open Monday - Friday, 9:00 to 17:00 local time.
Local Numbers
- +971 4 602 2311
- +971 2 447 6084
- 8000-491-0990
If you are calling from within the United States, please dial +1 703 520 2509.
Email: [email protected]