SCAM ALERT: Beware of fraudulent and fake messages in the name of Emirates Post Group, we do not ask for your debit/credit card details via SMS, WhatsApp, or email. Report the scammers to [email protected] or 600599999

Ship with Protect+

Add an enhanced coverage of up to AED 10,000 to your important shipments

Upgrade to Emirates Post Protect+ to get a guaranteed compensation of your parcel’s full declared value up to AED 10,000 in addition to shipping fees, in case of loss or damage. Whether it’s a personal or business shipment, it’s smart to give your parcels added protection. Better secure than sorry!

Protect+ your parcels today.

How much does Protect+ cost?

Domestic shipping

1% of declared value or minimum AED 5/- (whichever is higher)

International shipping

2% of declared value or minimum AED 25/- (whichever is higher)

Compensation coverage for lost or damage items


with Protect+

Documents and gifts (no commercial value)

Up to AED 100/-

Up to AED 300/-

Legal documents


Up to AED 300/-

Visa and passports


Up to AED 2,500/-

All other goods

Domestic: AED 100/- International: AED 300/-

Up to AED 10,000/-

Courier charges refund


As per original Emirates Post invoice


AED 100/-

AED 100/-

Processing time

Up to 15 business days upon submitting a Claim form

Up to 5 business days upon submitting a Claim Form

Apply for Protect+ today

Due to circumstances beyond our control, in rare cases, damages and loss of shipments could happen. Rest assured the Protect+ process is swift and smooth with our Call Centre team always ready to assist you. Protecting your trust is our priority.

For Individuals

Choose Protect+ when booking a shipment via our website, branches or Call Centre.

For Business

Want to add the service to your online store? Inquire via p&[email protected]

Last Update: 22 Aug 2022, 02:53:30 pm