Emirates Post
Websites: all websites managed by Emirates Post
Digital content: all written, audio and visual materials published on Emirates Post websites or digital participation platforms
The purpose of the Digital Participation Policy is to provide the users with the Emirates Post's vision regarding what can be disseminated on public platforms. It aims to facilitate a conducive environment for information exchange and enable meaningful discussions on topics related to the Emirates Post's services, initiatives, and policies.
Furthermore, this policy establishes the necessary controls and rules to regulate the use of digital participation tools. It aims to clarify the procedures and responsibilities involved in this process to ensure the achievement of the intended goals.
This policy applies to the target audience, including Emirates Post customers and those who have a direct or indirect relationship with the Emirates Post's business. The target audience include individuals, citizens, residents, and tourists who receive services from Emirates Post. It also includes companies of all types and activities. Additionally, government entities that receive services from Emirates Post, whether within the digital empowerment scope or any other scope, are considered part of the targeted audience.
The Digital Participation Policy applies to all topics, opinions, discussions, and polls that are presented and circulated through the digital participation tools of Emirates Post on the website or Sharek.ae. These tools include:
Digital participation encompasses a set of tools that serve as platforms for the public to express their opinions or provide ideas and suggestions for the development of government services. These tools are consolidated within a unified platform at the federal government level, which is the (sharek.ae). These tools include the following:
Digital consultation: Emirates Post is keen to keep the public informed and consult them on all issues that affect them. Hence, it is presenting its consultations to hear your views to use them as input for effective decision-making, which in turn would enhance people’s satisfaction and happiness.
The Blog: A blog is an article written by a specialized expert on a topic within the scope of Emirates Post 's business. The purpose is to educate and raise awareness among the public about the latest developments in ICT and digital government.
Opinion Polls: A tool for gathering public opinions on the services and policies of Emirates Post. Participation in these polls is done through voting.
Digital Survey: A tool used for measuring the satisfaction of users, and may include open-ended questions to collect their comments, suggestions, and ideas.
Live chat: Emirates Post provides live chat service using artificial intelligence, allowing for immediate responses to all inquiries and questions raised by the public.
Contact Emirates Post Leadership: Emirates Post provides the public with a system that allows them to communicate with its leadership and submit improvement suggestions regarding Emirates Post and its services.
The Emirates Post welcomes your constructive comments and views. Your contribution will be appreciated and taken into account as one of the important references in the discussion of improvements and enhancements for our services.
Despite that Emirates Post welcomes any free comments and input on this platform, it has the full right to hide any content that:
Not complying with this policy can lead to blocking the participant.
All public contributions and submissions undergo audit and review before approval for publication to verify compliance with the terms and provisions of the policy. Any individual who violates or contravenes any of its provisions may have their contribution deleted, and in some cases, may face legal consequences in accordance with the regulations and laws applicable in the United Arab Emirates.
Emirates Post may modify this policy in accordance with the regulations and laws applicable in the UAE and in response to the rapid developments in the field of communications and information technology. Your continued use of digital participation tools after any changes to this policy implies that you have accepted and agreed to these changes and their consequences.
All contributions and discussions presented by the public are considered personal and represent their viewpoints. Emirates Post does not assume any legal responsibility for any misuse of the digital participation tools by users.
Check the following link: Guidelines
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